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How to Launch a Win-Loss Program

Posted Apr 08, 2025 | Views 17
# win-loss
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Ryan Sorley
VP of Win-Loss @ Klue

SUMMARY

In this extra special Power (Half) Hour, Ryan Sorley, VP of Win-Loss at Klue and author of Blindspots walked us through tactics you can implement tomorrow to get your win-loss program up and running (or back on track!)

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TRANSCRIPT

TIMESTAMPS:

  • 00:00 - Introduction and Welcome
  • 00:25 - Understanding Win-Loss Programs
  • 01:08 - Introducing the Win-Loss Expert
  • 03:21 - Key Steps to Building a Win-Loss Program
  • 05:11 - Identifying Program Type and Objectives
  • 09:31 - Challenges for Solo Product Marketing Managers
  • 15:26 - Conducting Effective Win-Loss Interviews
  • 20:13 - Engaging Lost Customers for Feedback
  • 23:04 - Overcoming Challenges and Closing Remarks
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